Skills & Competencies for Chief of Staff

Chief of Staff job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Chief of Staff

Plans and directs all administrative, financial, and operational activities for the organization's President, CEO or other executive.

JOB RESPONSIBILITIES for Chief of Staff

Organizes and prioritizes critical issues and required information for the executive to facilitate efficient decision making. Acts as a point of contact or gatekeeper between top management and other stakeholders. Provides oversight and guidance to projects of high importance. May act as an advisor to the chief executive. May be responsible for the management of executive support staff.

Chief of Staff SALARY RANGE

BASE 50%
$292,790
TOTAL 50%
$372,837
Job Level
M05
Job Code
EX05000254
Education/Degree
Bachelor's Degree
Reports To
CEO or Executive

Chief of Staff Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Chief of Staff skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

4 general skills or competencies (Job family competencies) for Chief of Staff

1 Job Family Competencies – Administrative Management
Proficiency Level -3
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Explains the overall structure of an organization.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Responds to basic inquiries promptly to support the efficiency of administrative operations.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Supervises the administrative employees to adhere to quality standards and procedures.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Proposes overall solutions for administrative management issues.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes guidance and procedures of services on a wide range of administrative management functions.
See 4 More Skill Behaviors
2 Job Family Competencies – Operations Management
Proficiency Level -3
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Explains the operations protocols to be able to contribute to its goals and objectives.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Gathers insights to support the continuous improvement of business operations.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Submits regular operations performance reports to evaluate the production performance.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Partners with the operations management team to ensure various plans are executed as designed.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes strategies to drive effective operations management and improve company profits.
See 4 More Skill Behaviors
3 Chief of Staff - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Chief of Staff
Proficiency Level - 4
5 Competency for - Chief of Staff
Proficiency Level - 5

18 soft skills or competencies (core competencies) for Chief of Staff

1 Core Competencies – Business Acumen
Proficiency Level -3
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Describes how our business makes money and our key business objectives.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in designing business models and operating plans.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Analyses the business impact of demographic changes; suggests effective responses.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Consults on the selection and adjustment of the go-to-market strategy.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Builds a mentoring model to ensure a continuous increase of business sense within our business.
See 4 More Skill Behaviors
2 Core Competencies – Industry Knowledge
Proficiency Level -3
Skill definition-Demonstrating thorough knowledge of the industry's value chain, business, issues, trends, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Cites critical statistics regarding the industry's size and influence.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Compares the operations of own department and function to the industry best practices.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Communicates industry and market trends affecting business operations to internal stakeholders.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Anticipates client needs using business and industry expertise to maximize competitive advantage.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Contributes to industry association white papers, standards, and regulations.
See 4 More Skill Behaviors
3 Chief of Staff - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Chief of Staff
Proficiency Level - 4
5 Competency for - Chief of Staff
Proficiency Level - 5

Summary of Chief of Staff skills and competencies

There are 0 hard skills for Chief of Staff.
4 general skills for Chief of Staff, Administrative Management, Operations Management, Strategic Management, etc.
18 soft skills for Chief of Staff, Business Acumen, Industry Knowledge, Organizational Savvy, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Chief of Staff, he or she needs to be skilled in Business Acumen, be skilled in Industry Knowledge, and be skilled in Organizational Savvy.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.